Frequently Asked Questions

Unlike kettles, which take several minutes to heat up, instant hot water dispensers produce hot water in seconds, saving time and energy.

It all depends on your needs. A portable model like the Henotix Mini is great for busy people on the go and those with limited kitchen space, like dorm rooms and condos. For a heavier-duty option that can handle more use, like in family homes and office spaces, the Henotix Countertop Hot Water Dispenser is a great option.

Yes, Henotix dispensers have hot water ready in two seconds — much faster than traditional kettles — making them ideal for brewing tea.

Henotix dispensers are designed with sustainability in mind, to conserve both water and energy, enhancing the convenience of your space while minimising your eco-footprint.

Thanks to its electro-thermal heating technology, the Henotix is up to 50 times more energy efficient than conventional heating methods like kettles, leading to significant energy savings over time.

We offer free of charge domestic delivery once order is more than £40 and hassle-free returns. Find all the details on our return policy page. click here

Yes! It heats only the required amount of water, reducing energy waste compared to repeatedly boiling a kettle.

Absolutely! The dispenser allows precise temperature and volume control to suit your needs, preventing waste and ensuring convenience.

Unlike kettles, which take several minutes to heat up, instant hot water dispensers produce hot water in seconds, saving time and energy.

Yes, the Henotix Countertop has adjustable temperature settings, so you can choose the ideal heat level for different drinks and cooking needs.

Thanks to its electro-thermal heating technology, the Henotix is up to 50 times more energy efficient than conventional heating methods like kettles, leading to
significant energy savings over time.

You can adjust the flow to dispense between 120mL，230mL, 360mL and 999mL, depending on your needs — from a small cup to a large container.

Simply remove the detachable jug from the base and fill it directly from the tap. It’s quick, clean, and easy.

Yes, the Henotix Mini is our portable hot water dispenser, which offers a sleeker, more compact alternative to our countertop model.

While the Henotix Mini is great for small spaces and on-the-go use, the Henotix HX2 Countertop is a better option for offices, large groups, and heavier-duty use.

Yes, our instant hot water dispenser is designed to do it all: wide-mouth mugs, tall tumblers, soup bowls, even sippy cups and baby bottles.

Yes, we stand by our belief that the Henotix Mini is one of the best hot water dispensers on the market with a one year guarantee. Find more details here.

The HC06 is compatible with most standard small coffee capsules, such as Nespresso®-style capsules. You can use a wide variety of popular brands, including Starbucks, L’OR, Lavazza, and many others available on the market.

Yes. It features an adjustable cup stand and three programmable cup sizes to fit anything from a small espresso cup to a taller mug.

Thanks to instant heating technology and a 20BAR electromagnetic pump, your coffee is ready in just seconds — full-flavored and aromatic.

Yes. Used capsules are automatically collected in the built-in waste container, helping keep your countertop tidy.

Absolutely. The HC06 is compact and sleek, designed to blend effortlessly into any space — from kitchens to desktops.

Henotix filter cartridges are designed to fit the HX2 hot water dispenser and most standard water filter jugs available in the UK and EU, as well as USA.

Each cartridge lasts up to one month or filters a maximum of 180 litres, depending on usage and local water quality. A pack of three provides up to three months of clean, filtered water.

No, we recommend discarding the first two rounds of filtered water. The cartridge is ready for drinking use after the third filtration.